Free Trial

Free Trial

Privacy Policy

Quotelogic – Terms of Service & Privacy Policy Last updated: February 8, 2026

“These Terms of Service (‘Terms’) govern your use of Quotelogic, a service operated by Avalanche Interactive Media Games Inc. (‘Quotelogic’, ‘we’, ‘our’).”

  1. Acceptance of Terms By creating an account, accessing, or using Quotelogic (“the Service”), you agree to be bound by these Terms of Service (“Terms”) and our integrated Privacy Policy. If you do not agree, you may not use the Service. These Terms form a binding agreement between you (“User”, “Customer”) and Quotelogic Inc. (“we”, “us”, “our”).

  2. Description of the Service Quotelogic is a cloud‑based software platform designed to help contractors manage quoting, workflows, customer communication, and related business operations. Features may evolve over time as we improve the platform.

  3. Eligibility You must: • Be at least 18 years old • Have the authority to enter into a binding agreement • Use the Service in compliance with all applicable laws and regulations

  4. Account Registration You are responsible for: • Providing accurate account information • Maintaining the confidentiality of your login credentials • All activity that occurs under your account We may suspend or terminate accounts that violate these Terms.

  5. Billing, Subscriptions & Refunds

5.1 Subscription Plans Access to Quotelogic requires a paid subscription. Plan details, pricing, and included features are available on our website or within the application.

5.2 Recurring Billing Subscriptions renew automatically unless cancelled. By subscribing, you authorize us (or our payment processor, such as Stripe) to charge your payment method on a recurring basis.

5.3 Cancellations You may cancel your subscription at any time through your account settings. Cancellation prevents future charges but does not retroactively refund past payments. Your subscription remains active until the end of the current billing period.

5.4 Refunds Unless required by law: • All payments are non‑refundable • We do not offer refunds for partial months or unused time • We do not issue refunds for failure to cancel before renewal

5.5 Failed Payments If a payment fails: • We may retry the charge • We may suspend or limit access to the Service • We may terminate the account if payment is not resolved

5.6 Taxes Applicable taxes may be added based on your location. We use automated tax calculation services (e.g., Stripe Tax) to determine and collect required taxes.

5.7 Price Changes We may update pricing from time to time. If we do: • We will provide notice in advance • Continued use after the effective date constitutes acceptance

  1. Acceptable Use Policy (AUP) To maintain a secure and reliable platform, all users must comply with the following rules.

6.1 Prohibited Activities You may not use the Service to: • Engage in unlawful, fraudulent, or harmful activities • Upload or transmit malware, viruses, or malicious code • Attempt to access accounts or data you are not authorized to access • Interfere with or disrupt the integrity or performance of the Service • Circumvent security or authentication measures • Use automated systems (bots, scrapers) without permission • Send spam, unsolicited messages, or abusive content • Store or transmit content that is defamatory, obscene, or violates third‑party rights

6.2 System Abuse You may not: • Overload or stress test the platform without written permission • Attempt to reverse engineer, decompile, or copy the Service • Use the Service in a manner that degrades performance for others

6.3 Enforcement We may suspend or terminate accounts that violate this AUP. We may also remove content that violates these rules or applicable laws.

  1. Customer Data

7.1 Ownership You retain all rights to the data you upload (“Customer Data”). We do not claim ownership.

7.2 License to Operate the Service You grant us a limited license to process, store, and transmit Customer Data solely for the purpose of providing the Service.

7.3 Data Protection We implement commercially reasonable security measures to protect Customer Data. However, no system is completely secure.

7.4 Third‑Party Services We may use third‑party providers (e.g., Stripe, Twilio, Notion) to deliver certain features. Their use of data is governed by their respective privacy policies.

  1. Service Availability & Warranty Disclaimer We strive for high availability but do not guarantee uninterrupted access. The Service is provided “as is” and “as available.” We disclaim all warranties, express or implied, including fitness for a particular purpose, merchantability, and non‑infringement.

  2. Intellectual Property All content, branding, software, and materials provided through the Service (excluding Customer Data) are owned by Quotelogic or its licensors. You may not copy, modify, or distribute any part of the Service without permission.

  3. Termination You may stop using the Service at any time. We may suspend or terminate your access if: • You violate these Terms • You fail to pay subscription fees • Continued use poses a security or legal risk Upon termination, you may request a data export within 30 days. After this period, Customer Data may be deleted unless retention is required by law.

  4. Limitation of Liability To the fullest extent permitted by law: • We are not liable for indirect, incidental, or consequential damages • Our total liability for any claim is limited to the amount paid by you in the past 12 months Some jurisdictions do not allow certain limitations, so these may not apply to you.

  5. Indemnification You agree to indemnify and hold harmless Quotelogic from claims arising out of: • Your use of the Service • Your violation of these Terms • Your infringement of third‑party rights

  6. Governing Law These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein.

  7. Privacy Policy This Privacy Policy explains how we collect, use, store, and protect personal information when you use the Service. We comply with: • GDPR (EU) • CCPA/CPRA (California) • PIPEDA (Canada) • Other global privacy regulations where applicable By using the Service, you consent to the practices described in this Policy.

  8. Information We Collect

15.1 Information You Provide • Account details • Business information • Customer/job data • Payment information (processed by Stripe; we do not store full card details)

15.2 Automatically Collected Information • IP address, device identifiers • Browser and OS details • Usage data • Cookies and tracking technologies

15.3 Third‑Party Integrations If you connect third‑party tools, we may receive limited data necessary to provide the Service.

  1. How We Use Your Information We use personal information to: • Provide and improve the Service • Process payments • Send service‑related notifications • Offer customer support • Monitor system performance and security • Comply with legal obligations We do not sell personal information.

  2. Legal Bases for Processing (GDPR) We process personal data under: • Contractual necessity • Legitimate interests • Consent • Legal obligation

  3. Sharing of Information We may share information with: • Service providers (Stripe, Twilio, hosting providers) • Legal authorities when required • Successors in the event of a business transfer

  4. International Data Transfers We use safeguards such as: • Standard Contractual Clauses • Data Processing Agreements • Secure hosting environments

  5. Data Retention We retain personal information only as long as necessary to: • Provide the Service • Meet legal obligations • Resolve disputes You may request deletion at any time.

  6. Cookies & Tracking We use cookies to: • Authenticate users • Remember preferences • Analyze usage • Improve performance Where required, we provide a cookie consent mechanism.

  7. Your Privacy Rights Depending on your location, you may have rights to: • Access • Correction • Deletion • Restriction • Objection • Data portability • Withdraw consent To exercise these rights, contact us at the email in Section 25.

  8. Data Security We implement commercially reasonable administrative, technical, and physical safeguards. No system is completely secure.

  9. Children’s Privacy The Service is not intended for individuals under 16. We do not knowingly collect personal information from children.

  10. Data Processing Agreement (DPA)

25.1 Roles • Customer = Data Controller • Quotelogic = Data Processor

25.2 Scope We process personal data solely to provide the Service.

25.3 Sub‑Processors We use trusted providers such as Stripe, Twilio, and hosting partners.

25.4 International Transfers We use appropriate safeguards for cross‑border transfers.

25.5 Security Measures We maintain commercially reasonable security controls.

25.6 Data Subject Requests We assist Customers in responding to GDPR/CCPA/PIPEDA requests.

25.7 Breach Notification We notify Customers without undue delay if a breach affects Customer Data.

25.8 Data Return/Deletion Upon termination, Customers may request a data export within 30 days.

  1. Changes to These Terms We may update these Terms and the Privacy Policy from time to time. Continued use of the Service after changes take effect constitutes acceptance.

  2. Contact Information For questions about these Terms or our Privacy Policy, contact us at: email