QuoteLogic — Terms of Service & Privacy Policy 📄

For the QuoteLogic landscape contractor app (estimates, leads, customer sign-ups)

• Last updated: February 8, 2026

• Service name: QuoteLogic (“QuoteLogic”, “Service”)

• Operator: [Legal Company Name] (“Company”, “we”, “us”, “our”)

  • Note: Your draft referenced multiple entities (e.g., “Avalanche Interactive Media Games Inc.” and “Quotelogic Inc.”). Choose one legal entity and use it consistently.

0) Quick Definitions 🧾

• “Customer” / “You”: the business or person creating an account or using the Service.

• “Authorized Users”: your employees/contractors permitted to use your account.

• “Customer Data”: data you upload or input into the Service (e.g., client details, job notes, estimates).

• “Personal Data”: information relating to an identifiable person (as defined by applicable law).

Part A — Terms of Service ✅

1) Acceptance of These Terms 🤝

• By creating an account, accessing, or using QuoteLogic, you agree to these Terms of Service and the Privacy Policy below.

• If you do not agree, do not use the Service.

2) Description of the Service 🛠️

• QuoteLogic is a cloud-based platform designed to help contractors manage:

  • estimates/quotes, workflows, and scheduling

  • customer communications

  • lead intake and customer sign-ups

  • related business operations

• We may modify, add, or remove features over time.

3) Eligibility 👤

You represent and warrant that you:

• are at least 18 years old

• have authority to enter into a binding agreement

• will use the Service in compliance with all applicable laws

4) Account Registration & Security 🔐

You are responsible for:

• providing accurate and complete account information

• maintaining the confidentiality of your login credentials

• all activity under your account (including by Authorized Users)

We may suspend or terminate accounts that violate these Terms or pose risk to the Service, users, or third parties.

5) Billing, Subscriptions & Refunds 💳

5.1 Subscription Plans

• QuoteLogic is provided via paid subscription plans described in-app or on our website.

5.2 Recurring Billing

• Subscriptions automatically renew unless canceled.

• By subscribing, you authorize us and our payment processor (e.g., Stripe) to charge your payment method on a recurring basis.

5.3 Cancellations

• You may cancel any time via your account settings (or by contacting support if needed).

• Cancellation stops future charges; your access remains active until the end of the current billing period.

5.4 Refunds

Unless required by law:

• payments are non-refundable

• no refunds for partial months/unused time

• no refunds for failure to cancel before renewal

5.5 Failed Payments

If payment fails:

• we may retry the charge

• we may suspend or limit access

• we may terminate the account if unresolved

5.6 Taxes

• Applicable taxes may be added based on your location.

• We may use automated tax tools (e.g., Stripe Tax) to calculate and collect taxes.

5.7 Price Changes

• We may change prices from time to time.

• We will provide advance notice when required.

• Continued use after the effective date constitutes acceptance.

6) Acceptable Use Policy (AUP) 🚫

To keep QuoteLogic secure and reliable, you agree not to:

6.1 Prohibited Activities

• violate laws or regulations

• engage in fraud, deception, or harmful conduct

• upload/transmit malware, viruses, or malicious code

• attempt unauthorized access to accounts, systems, or data

• disrupt or interfere with Service integrity or performance

• bypass security/authentication measures

• use bots/scrapers/automated access without written permission

• send spam, abusive, defamatory, obscene, or infringing content

• store/transmit content that violates third-party rights (privacy, IP, etc.)

6.2 System Abuse

You may not:

• overload, benchmark, or stress-test without written permission

• reverse engineer, decompile, or attempt to derive source code (except where prohibited by law)

6.3 Enforcement

• We may remove content and/or suspend/terminate accounts for AUP violations.

7) Customer Data 🗂️

7.1 Ownership

• You retain all rights and ownership in Customer Data.

7.2 License to Operate the Service

• You grant us a limited, non-exclusive license to host, process, transmit, and display Customer Data only to provide, maintain, and secure the Service.

7.3 Data Protection

• We use commercially reasonable safeguards; however, no system is 100% secure.

7.4 Third-Party Services

• We may use providers (e.g., Stripe, Twilio, hosting partners) to support features.

• Their handling of data is governed by their own policies where applicable.

8) Service Availability & Disclaimers ⚠️

• We aim for high availability but do not guarantee uninterrupted or error-free operation.

• The Service is provided “AS IS” and “AS AVAILABLE.”

• To the fullest extent permitted by law, we disclaim all warranties, including:

  • merchantability

  • fitness for a particular purpose

  • non-infringement

9) Intellectual Property 🧠

• QuoteLogic (software, branding, UI, content, and materials), excluding Customer Data, is owned by us or our licensors.

• You may not copy, modify, distribute, sell, or lease any part of the Service unless expressly permitted.

10) Termination 🧾

• You may stop using the Service at any time.

• We may suspend or terminate access if:

  • you violate these Terms

  • payment is overdue

  • your use creates security, legal, or operational risk

Data Export & Deletion

• Upon termination, you may request a data export within 30 days.

• After that, Customer Data may be deleted unless retention is required by law.

11) Limitation of Liability 🧱

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, special, consequential, or punitive damages.

• Our total liability for any claim is limited to the amounts you paid to us in the 12 months before the event giving rise to the claim.

Some jurisdictions do not allow certain limitations; in that case, limits apply to the maximum extent permitted.

12) Indemnification 🛡️

You agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, and agents from claims, liabilities, damages, and expenses (including reasonable legal fees) arising out of:

• your use of the Service

• your violation of these Terms

• your violation of law or third-party rights (including IP and privacy rights)

• Customer Data you submit or actions you take through the Service

13) Governing Law ⚖️

• These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law rules.

14) Changes to Terms 🔄

• We may update these Terms from time to time.

• Changes take effect when posted (or as otherwise stated).

• Continued use after changes take effect constitutes acceptance.

Part B — Privacy Policy 🔒

15) Scope & Compliance 🌍

This Privacy Policy explains how we collect, use, store, and share information when you use QuoteLogic.

We aim to comply with applicable privacy laws, including:

• GDPR (EU/EEA/UK, where applicable)

• CCPA/CPRA (California, where applicable)

• PIPEDA (Canada, where applicable)

16) Information We Collect 📥

16.1 Information You Provide

• account details (name, email, login credentials)

• business information (company name, address, service area)

• customer/job data you enter (names, addresses, job notes, estimate details)

• support communications (messages, attachments)

• payment information (processed by Stripe; we do not store full card numbers)

16.2 Information Collected Automatically

• IP address and device identifiers

• browser/OS details

• usage data (feature interactions, pages viewed, timestamps)

• cookies and similar technologies

16.3 Third-Party Integrations

If you connect third-party tools, we may receive limited information necessary to enable the integration.

17) How We Use Information 🎯

We use information to:

• provide, operate, maintain, and improve the Service

• process payments and manage subscriptions

• send service-related notices (billing, security, support)

• provide customer support

• monitor performance, prevent abuse, and secure the platform

• comply with legal obligations

We do not sell personal information.

18) Legal Bases for Processing (GDPR) 🧩

Where GDPR applies, we process personal data under one or more of:

• performance of a contract (providing the Service)

• legitimate interests (security, analytics, improvements)

• consent (where required, e.g., certain cookies/marketing)

• legal obligation

19) Sharing & Disclosure 🤝

We may share information with:

• Service providers/processors (e.g., Stripe for payments, Twilio for messaging, hosting and analytics providers)

• Legal authorities when required to comply with law or protect rights/safety

• Business transfers (merger, acquisition, asset sale), subject to applicable law

20) International Data Transfers ✈️

If data is transferred internationally, we use appropriate safeguards, such as:

• Standard Contractual Clauses (where applicable)

• Data Processing Agreements

• secure hosting and access controls

21) Data Retention 🕒

• We retain personal information only as long as necessary for:

  • providing the Service

  • legal compliance

  • resolving disputes and enforcing agreements

• You may request deletion, subject to legal and contractual requirements.

22) Cookies & Tracking 🍪

We use cookies to:

• authenticate users and keep sessions active

• remember preferences

• understand usage and improve performance

Where required, we provide a cookie consent mechanism.

23) Your Privacy Rights 🧑‍⚖️

Depending on your location, you may have rights to:

• access your data

• correct inaccurate data

• delete data

• restrict or object to processing

• data portability

• withdraw consent (where processing is based on consent)

To exercise rights, contact us using the details in Section 27.

24) Data Security 🔐

• We use commercially reasonable administrative, technical, and physical safeguards.

• No method of transmission or storage is completely secure; you use the Service at your own risk.

25) Children’s Privacy 👶

• QuoteLogic is not intended for children under 16.

• We do not knowingly collect personal information from children.

Part C — Data Processing Addendum (DPA) Summary (for Business Customers) 🧾

26) Roles

• Customer: Data Controller (or “Business” under applicable law)

• QuoteLogic: Data Processor (or “Service Provider” under applicable law)

26.1 Scope

• We process personal data only to provide and support the Service, per your instructions and these Terms.

26.2 Sub-processors

• We use vetted sub-processors (e.g., Stripe, Twilio, hosting providers).

• We remain responsible for sub-processor performance consistent with applicable law.

26.3 Security

• We maintain commercially reasonable security controls.

26.4 Data Subject Requests

• We will assist Customers (as required by law) in responding to valid data subject requests.

26.5 Breach Notification

• We will notify Customers without undue delay when we become aware of a breach affecting Customer Data, consistent with applicable law.

26.6 Return/Deletion

• Upon termination, you may request a data export within 30 days; afterward data may be deleted unless legal retention applies.

27) Contact Information 📬

For questions, requests, or complaints:

• Email: [support@quotelogic.com]

• Company: [Legal Company Name]

• Address: [Company Address]

Optional (Recommended) Placeholders to Add 🔧

• Support hours and expected response time

• SMS/phone messaging disclosures (if using Twilio for SMS): consent, opt-out language, message frequency, carrier charges

• A link to a full DPA document if you offer B2B compliance contracts

If you tell me the exact legal company name, jurisdiction for disputes, and whether you use SMS marketing, I can finalize the placeholders and tighten any compliance language (GDPR/CPRA/PIPEDA) without changing your intent.